The online distance learning Certificate of Advanced Studies Program in Knowledge Management combines the advantages of e-learning with traditional distance learning. Participants work online at their own pace, whenever and wherever they wish, on the road, at home, or at the place of work.
Study takes place in a personalized manner according to the participants own learning preferences and learning styles. Learning materials are interactive, multimedia, can be downloaded and turned into print, and easily adaptable to individual needs. After successfully completing the application procedure, participants are assigned a coach and receive per Email all the information needed to access the learning platform and begin studying.
The coach initiates a virtual one-to-one kick-off meeting in order to orient the participant in the use of the learning platform, explain the procedures and learning materials, and discuss the personal learning interests and preferences of the participant.
The Online Certificate in Knowledge Management equips participants with the skills they need to initiate, plan, and implement knowledge management projects in a wide variety of different institutional settings in both the private and the public sectors. Students get a thorough background in both theoretical and practical aspects of knowledge management. The Program offers praxis oriented training and coaching so that participants can realize real-life projects and solve problems they are currently working on during the Program and gain valuable experience while involved in the course of studies.
The Program can be taken as an independent Certificate of Advanced Studies course (25 European Credit Transfer System Points) or as a module in the MBA E-Learning & Knowledge Management Program offered by the Institute for Communication & Leadership IKF located in Lucerne, Switzerland.
The CAS Knowledge Management enables participants
The online CAS in Knowledge Management is designed to meet the needs of:
Decision makers and managers in private as well as public organizations of all types
Persons responsible for developing and optimizing knowledge processes and knowledge sharing at all stages of the value chain.
Persons directing projects in innovation, change, research, and development.
Consultants
IT experts and managers, who are responsible for implementing knowledge management solutions, applications, and tools.
Decision makers, instructors, and consultants in education and training in both the public and the private sectors.
Module 1 - Introduction to Knowledge Management
What is Knowledge Management?
History & Future Perspectives of Knowledge Management
The Global Knowledge Society
Introduction to Knowledge Management Technologies
Uses of Knowledge Management in the Private and Public Sectors
Tasks & Evaluation
Module 2 - Theories and Models of Knowledge Management
Political, Economic, & Scientific Factors of KM
The Probst Model
The Nonaka/Takeuchi Model
The Münich Model (Mandl / Reinmann)
Current Developments in KM
Tasks & Evaluation
Module 3. Soft Factors in Knowledge Management
Introduction to Human Factors in KM
Individual, Organization, Technology
Motivation, Trust, Communication, Explicit/Implicit Knowledge & Knowledge Culture
Case Studies
Tasks & Evaluation
Basics of System Theory & Cybernetics
Systemic Management
Learning Organizations & Organizational Learning
Case Studies
Tasks & Evaluation
Introduction to Project Management
Project Management Tools and Techniques
Implementing Knowledge Management Projects
MEMO Framework
Case Studies
Tasks & Evaluation
Introduction to Knowledge Visualization
Theories of Knowledge Visualization
Methods and Techniques
Tools for Knowledge Visualization
Case Studies
Tasks & Evaluation
Overview of Tool, Methods & Techniques of Knowledge Management
Tasks & Evaluation
Introduction to Communities and Networks
KM 2.0 Social Media & Knowledge Management
Communities of Practice & Knowledge Networks
Tools, Methods, Issues and Problems with Communities and Networks
Case Studies
Tasks & Evaluation
Partnerschaft mit dem Swiss Knowledge Management Forum SKMF, der zentralen Plattform in der Schweiz zum Thema Wissensmanagement für Praktiker, Entscheider und Interessierte. Mitglieder des SKMF erhalten vergünstigten Zugang zu den Kursen des IKF und Studierende des IKF im Bereich Knowledge Mangement erhalten eine kostenlose Jahresmitgliedschaft beim SKMF. mehr Infos zum SKMF